Smart Checklist for Jira
Jira add-on for checklist organization with Markdown support
About
Smart Checklist is a Jira add-on available on the Atlassian Marketplace. It allows Jira users to document extra ToDo items and details of an issue by adding them as bullet points of a single checklist. In addition, Smart Checklist allows tight integration with the Jira workflow, including setting up custom processes around it.
The most common use cases include the creation of Acceptance Criteria and Definition of Done, User Story Implementation Plans, QA and HR Onboarding checklists, as well as documenting other recurring software development and business processes.
Railsware developed this tool for internal use during the company-wide transition from Trello to Jira, when our team noticed that the newly adopted tool lacked Trello’s in-built checklist functionality. Jira offered subtasks instead, but we wanted to continue using a less time-consuming option, which would be still linked to a Jira issue and require less management overhead.
So, we commenced with launching the first free version of the Smart Checklist add-on on the Atlassian Marketplace. The first half of the year showed a vivid trend in customer growth and interest from the Jira community. Our team responded to it by leveraging a great Knowledge Base and support to all free users.
Having evaluated the market and identified the core use cases for the Smart Checklist Jira add-on, Railsware proceeded with launching the first paid Smart Checklist Cloud version. Smart Checklist Server and Data Center versions came next. In the meantime, our team released the Smart Checklist Exporter Trello power-up aimed at streamlining the process of checklist migration from Trello to Jira, as well as converting the Trello card checklists into the format supported by the Smart Checklist add-on for Jira.
Smart Checklist grew from a tiny free tool that solved our internal problem into a multi-platform solution with more than 6000 active installations and over 500K users worldwide. Our userbase encompasses companies from 10 to more than 10K employees that come from the Finance, Insurance, Government, Aviation, Retail, Healthcare, Gaming, Automotive, Construction, IT, Education and other industries, proving that our add-on can be successfully used in a number of use cases across all of them. Smart Checklist for Jira has become an Atlassian Gold Marketplace Partner, and is also a participant of the Marketplace Security Bug Bounty Program which once again affirms that our Smart Checklist add-on demonstrates Atlassian standards for app quality, reliability, and support.
Excellent light weight app, perfect for situations like mine; a quick, easy to edit markdown based format makes constant changes to the checklist easy and intuitive, without much overhead in terms of Jira set up and configuration.
Also had a great experience contacting the devs for support (Internationally as well!)
I have tried all the JIRA checklists and this is the most robust and functional. My favorite feature is the markdown style edit page. You can mass update and edit the whole list rather than having to individually edit the list items. Super useful.
Had one issue, related to JIRA and their support team was very responsive and accommodating to schedule. Great app (best checklist on JIRA) and great people!
Smart Checklist is exactly what we were looking for to work with lightweight tasks within Jira Tickets. Additionally the usage is very customizable, so the checklist items can have their own workflows, be assigned to people, and get due dates.
Excellent add-on, has been useful for many use-cases across our teams. The addition of templates, validation and now being able to add to the checklist as an issue progresses means it keeps getting more and more helpful. Always super responsive to requests for help too.
Involvement
Smart Checklist for Jira is a good example of a tool that was initially created by the Railsware team for internal use and then shared with the wider Atlassian community later on. The product idea was a natural fit for the needs our team had was developed by Railswarians, from ideation on the BRIDGeS session, scoping and design all the way to technical implementation and support.
Technologies
Integrations
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